Shipping Domestic

All services are customized. We use USPS as our shipping carrier. Once order has shipped, you will receive a tracking number via email or text.

Returns

All services are provided per contract. We are more than happy to amend services as needed. All sales are final.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Product is defective
  • The product must be in original packaging
  • Product must be unused
  • Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

Shipping items

In order to return an order, you must contact us first.
You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to: info@ladonishinteriordesign.com